Privacy policy

At Bryn Ridge, protecting your personal data is a priority. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the UK GDPR and the Data Protection Act 2018.

Data Controller

Company Name: Bryn Ridge

Address:3 Stoney Street, Beeston, Nottingham NG9 2LA

Privacy Contact Email: sales.department@brynridge.co.uk
 

Personal Data We Collect

We may collect and process the following types of personal information:

Identity Data:
Full name and, where applicable, identification details.

Contact Data:
Email address, phone number, and delivery address.

Payment Data:
Payment details handled securely by third-party payment providers.

Technical Data:
IP address, browser type, device information, and website usage data.

How We Use Your Data

Your personal data is used to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Handle payments and prevent fraudulent activity
  • Respond to enquiries and provide customer support
  • Send marketing communications (only with your consent)
  • Comply with legal and regulatory obligations
  • Improve and optimize the user experience on our website

Automatically Collected Information

When you access our website, certain data is collected automatically through cookies and similar technologies, including your IP address, device type, browser, and browsing behavior.

Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual Necessity: To fulfill orders and provide services
  • Legal Obligation: To comply with laws and regulations
  • Consent: For marketing communications (when given)
  • Legitimate Interests: For fraud prevention, security, and service improvement

Data Sharing

Your data may be shared with trusted third parties when necessary, such as:

  • Delivery and courier services
  • Payment processors
  • E-commerce platform providers
  • Legal or regulatory authorities (when required)

We do not sell or rent your personal data.

Cookies

We use cookies to:

  • Maintain your session
  • Store items in your cart
  • Analyze website traffic
  • Personalize your browsing experience

You may disable cookies in your browser settings, but some features may not function properly.

Data Security

We implement appropriate security measures, including:

  • SSL encryption (HTTPS)
  • Secure payment processing
  • Restricted access to authorized personnel
  • Protected data storage systems

Data Retention

We retain personal data only as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal and tax requirements
  • Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion or restriction of your data
  • Withdraw consent for marketing at any time
  • Request data portability where applicable

To exercise your rights, please contact us:

 

Additional Information

Age Requirement:
Our website is intended for individuals aged 18 and over.

Third-Party Websites:
We are not responsible for the privacy practices of external websites linked from our platform.

International Data Transfers:
Your data may be processed on servers located outside the United Kingdom in compliance with applicable regulations.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website indicates acceptance of those updates.

Contact Information

Company Name: Bryn Ridge

Address: 3 Stoney Street, Beeston, Nottingham NG9 2LA
Phone: +44 7715635063
Email: sales.department@brynridge.co.uk

Response Time

We aim to respond within 1 to 2 business days.